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Is My Call Center Data Protected During a Bad Storm?

Living in North Carolina means having the need to protect your business from a bad storm or hurricane. There must be a disaster preparedness plan for the hurricane season, including several actions of civil protection and insurance policies to mitigate the major damage of these recurring events.

Is My Call Center Data Protected During a Hurricane or Bad Storm?

North Carolina and South Carolina have been prone to various weather challenges, and it’s good to be informed about ways you can protect your resources. However, keeping up with such information can be a hassle, especially if you have many call data operations. Keeping up with the data and security goals simultaneously is close to impossible. Fortunately, in this guide, we look at the practical call center data protection measures: Call Center Safety During Storms Call centers are prone to poor weather,

2-Reasons-Why-a-Call-Center-Can-Lead-to-Greater-Success-for-All

2 Reasons Why a Call Center Can Lead to Greater Success For All

2 Reasons Why a Call Center Can Lead to Greater Success for All A Call Center workplace is known for being a high-stress environment. It requires skilled professionals at-the-ready to handle an array of issues on a minute-by-minute basis. And, more often than not, calls taken are followed by interactions that are even more demanding. Management must be aware of what it takes by being employee-centric, says Joseph Pores, CEO of Call 4 Health. We know that a lot goes into