Health

25.02.2022

Virtual Support for Nurse Triage

The role of a triage nurse is to conduct professional nurse assessments, begin medical therapy for patients who arrive at the emergency department, and prioritize treatments based on the severity of the needs. Virtual nurse triage services increase the number of care delivery paths that bring healthcare closer to patients while also generating revenue. Ever since the COVID 19 pandemic, hospitals have been burdened with a large number of patient influx, and in most cases, a visit to the hospital

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2-Reasons-Why-a-Call-Center-Can-Lead-to-Greater-Success-for-All

10.08.2020

2 Reasons Why a Call Center Can Lead to Greater Success For All

2 Reasons Why a Call Center Can Lead to Greater Success for All A Call Center workplace is known for being a high-stress environment. It requires skilled professionals at-the-ready to handle an array of issues on a minute-by-minute basis. And, more often than not, calls taken are followed by interactions that are even more demanding. Management must be aware of what it takes by being employee-centric, says Joseph Pores, CEO of Call 4 Health. We know that a lot goes into

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